Documentation Gap Analysis
Find important user questions that your documentation does not answer clearly.
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How to use a docs gap audit
Start with real support questions
Paste up to 10 questions from your inbox and the scan checks each one against your pages. Generated questions are a quick first pass, but real customer questions show the gaps that cost you time.
Separate missing content from unclear content
A gap is not always a missing article. Sometimes the answer exists but the heading is vague, the example is buried, or the words differ from what customers search for. Fix those pages before writing new ones.
Turn gaps into a writing list
Group repeated questions by the article that would answer them, write the most common one first, and run the same questions again to confirm the gap closed.
FAQ
How often should teams run a gap audit?
Weekly for active products, and after launches, pricing changes, or big releases.
Should I use my own questions or generated ones?
Your own, when you have them. Generated questions come from the same pages they're checked against, so they tend to overstate coverage.
What is a good coverage score?
A high score only helps if the questions match what customers really ask. Fix the missed questions that come up most often first.
This scan reads a few pages once. usedocs does it every day: questions your assistant couldn't answer become ranked gaps with drafted articles, and merged pull requests propose edits to the articles they change.
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