# usedocs > Docs that keep up with your code and your customers. usedocs keeps a SaaS help center accurate: merged pull requests and releases become article edits you approve, and questions the docs could not answer become drafted articles. An assistant answers customers from those docs with a link to the source, and says so when they can't answer. usedocs.app is for founders and small B2B SaaS teams who still answer support themselves. Both loops end in one review queue; nothing goes live until a person approves it. Start a 7 day free trial at the dashboard (Growth plan, no credit card): import your docs, connect GitHub, turn on the assistant, and review edits and drafts. usedocs.app is not Usedesk (usedocs.com). Brand identity: [About usedocs](https://usedocs.app/about). Markdown copies of marketing pages are at the same path with a .md suffix (homepage: [index.md](https://usedocs.app/index.md)). For a more detailed AI-readable product map, see [llms-full.txt](https://usedocs.app/llms-full.txt). ## Product - [Homepage](https://usedocs.app/): Docs that keep up with your code and your customers. Edits from merged pull requests, drafts of the articles customers ask for, one review queue, cited answers, and a free docs scan. Markdown: [index.md](https://usedocs.app/index.md). - [How it works](https://usedocs.app/#how-it-works): Two loops, one review queue. What you connect, what usedocs does, and what you get. - [Pricing](https://usedocs.app/pricing): 7 day free trial, then one plan: Growth at $99/mo with 2,000 AI conversations, 5 seats, and unlimited drafts. Founding batches get Growth from $39/mo for the first year. Enterprise on request; Growth and Enterprise are compared line by line on the page. - [Dashboard](https://usedocs.app/dashboard): Sign in to review edits and drafts in one queue, import docs, connect GitHub, test the assistant, and embed the widget. - [Book a call](https://usedocs.app/book-a-demo): A 15 minute call to see usedocs on your docs, or to set it up together. - [Live demo](https://usedocs.app/embed-preview.html?botId=demo): Try the cited support widget without signing up. - [Help centers](https://usedocs.app/help): Public help lives at /help/{slug}. Product support is on Contact. - [Changelog](https://usedocs.app/help/support-bot/changelog): What shipped, published as a usedocs help center. - [FAQ](https://usedocs.app/#faq): Free trial, citations, missing docs, help center, setup time, handoff. - [About usedocs](https://usedocs.app/about): Official company and product identity page. - [Contact usedocs](https://usedocs.app/contact): Support, sales, partnerships, and security contact. ## Product docs - [Product docs](https://usedocs.app/docs/): Every docs page in one place. - [Get started](https://usedocs.app/docs/get-started): Sign in, bring your docs, connect GitHub, and review one queue. - [Plans, trial, and billing](https://usedocs.app/docs/plans-and-trial): The 7 day trial, Growth at $99, founding batches, and billing. - [Sign in](https://usedocs.app/docs/sign-in): Google, GitHub, or a magic link. - [Edits from your code](https://usedocs.app/docs/edits-from-code): Merged pull requests and releases become edits you approve. - [Citations and content gaps](https://usedocs.app/docs/citations-and-gaps): Answers link the source; questions the docs miss become drafts. - [Hosted help center](https://usedocs.app/docs/help-center): Docs layout, Ask AI, your own domain, and Markdown for AI tools. - [Cited chat widget](https://usedocs.app/docs/widget): One script tag for chat that links the article it used. - [Translations](https://usedocs.app/docs/translations): Up to 4 more languages, automatic or reviewed first. - [Private docs and reader sign-in](https://usedocs.app/docs/access-control): Private help centers and collections, with three ways to sign in. - [How usedocs handles your code](https://usedocs.app/docs/code-handling): What it reads from GitHub, what it stores, and what it writes. - [SAML ACS URL for Okta](https://usedocs.app/docs/okta-saml-acs): There isn't one: usedocs has no SAML today. ## Developers - [Developer portal](https://usedocs.app/developers): API keys, the Docs API, Answer API quickstart, OpenAPI specs, MCP servers, rate limits, webhooks, and a sandbox. - [Docs API](https://usedocs.app/developers#docs-api): Keep a help center in step with your code from CI: articles, drafts with diffs, revisions, collections, changelog, and tasks that turn a code change into proposed doc edits (OpenAPI: https://usedocs.app/v1/openapi.json). - [Answer API](https://usedocs.app/learn/answer-api): Cited answers over HTTP for tickets, Slack bots, and agents (POST /chat and /chat/stream). - [OpenAPI specification](https://usedocs.app/openapi.json): OpenAPI 3.1 document for function calling and client generation. - [Docs MCP server](https://usedocs.app/mcp): Model Context Protocol endpoint for agents (ask_docs, search_docs, get_bot_config). Discovery: https://usedocs.app/.well-known/mcp.json - [Workspace MCP server](https://usedocs.app/developers#mcp): Manage a help center from Claude, Claude Code, ChatGPT, Cursor, or Codex with OAuth sign-in: search and edit articles, review drafts with diffs, and document a code change (create_task). - [Webhooks](https://usedocs.app/developers#webhooks): Signed events for articles, proposed edits, new drafts, changelog entries, finished tasks, handoffs, and leads, with retries. ## For teams (use cases) - [For teams](https://usedocs.app/for/): Pages by audience (founders, support teams) and by job (SaaS, developer docs, help center, gap analysis). /use-cases redirects here. - [Help center for AI apps](https://usedocs.app/for/ai-apps): A help center for AI apps whose features, limits, and models change weekly: edits proposed from merged pull requests, drafts from the questions users ask, and answers with sources. - [Keep API docs up to date](https://usedocs.app/for/api-documentation): Keep API docs up to date: OpenAPI import, guides that update when merged PRs change an endpoint, and answers with sources. 7 day trial, no card. - [Content gap analysis for documentation](https://usedocs.app/for/content-gap-analysis): Content gap analysis for documentation from real customer questions: ranked gaps from chat, tickets, and "not helpful" votes, each with a drafted article. - [Docs that stay in sync with code](https://usedocs.app/for/developer-tools): Developer docs that stay in sync with code: merged PRs propose edits with the diff, questions developers ask become drafts, answers cite the source. - [Keep documentation up to date automatically](https://usedocs.app/for/documentation): Keep documentation up to date automatically: merged PRs become proposed edits, unanswered questions become drafts, and the assistant cites the docs. - [Help center for SaaS founders](https://usedocs.app/for/founders): A help center for SaaS founders that drafts its own updates from merged PRs and from the questions customers ask. Answers cite sources. 7 day trial. - [Self-updating help center](https://usedocs.app/for/help-center): A self-updating help center for SaaS: edits drafted from merged PRs, articles drafted from customer questions, Ask AI with sources, and your approval. - [AI knowledge base software that stays current](https://usedocs.app/for/knowledge-base): AI knowledge base software that keeps articles current from your code and your customers' questions, and answers with a link to the source. - [SaaS help center software that stays accurate](https://usedocs.app/for/saas): SaaS help center software that keeps articles accurate: edits from merged PRs, drafts from customer questions, and an assistant that cites its sources. - [Help center for Shopify apps](https://usedocs.app/for/shopify-apps): A help center for Shopify apps that keeps setup and billing articles current as you ship, answers merchants with sources, and drafts the articles merchants keep asking for. - [Reduce repetitive support tickets with better docs](https://usedocs.app/for/support-teams): Reduce repetitive support tickets: turn repeat questions into drafted help articles, keep articles current when code ships, and answer with sources. ## Integrations - [Integrations hub](https://usedocs.app/integrations/): GitHub, imports, and alert connections. - [Discord webhook integration for usedocs](https://usedocs.app/integrations/discord): Post usedocs handoffs and new leads to Discord with a channel webhook, so questions your docs could not answer reach your team or community moderators fast. - [GitBook integration for usedocs](https://usedocs.app/integrations/gitbook): The usedocs GitBook integration imports GitBook spaces as help center drafts with redirects, then keeps them current from your code and customer questions. - [GitHub integration for usedocs](https://usedocs.app/integrations/github): The usedocs GitHub integration turns merged pull requests and releases into proposed help center edits with the change as evidence, plus scheduled checks. - [Linear integration for usedocs](https://usedocs.app/integrations/linear): The usedocs Linear integration drafts a help article from an issue when you mention @usedocs or complete an issue labeled docs, then replies on the issue with a link to the draft. - [Microsoft Teams integration for usedocs](https://usedocs.app/integrations/microsoft-teams): Post usedocs handoffs and new leads to a Microsoft Teams channel with an incoming webhook, so questions your docs could not answer reach a person fast. - [Notion integration for usedocs](https://usedocs.app/integrations/notion): The usedocs Notion integration imports Notion pages as help center drafts and can publish drafts back to a Notion page, with sign-in or an integration token. - [OpenAPI integration for usedocs](https://usedocs.app/integrations/openapi): Import an OpenAPI file into usedocs to create API reference articles in your help center, answered with sources by the assistant and kept next to your guides. - [Slack integration for usedocs handoff](https://usedocs.app/integrations/slack): The usedocs Slack integration posts handoffs and new leads to a channel you pick, so questions the docs could not answer reach a person fast. - [Webhook integration for usedocs](https://usedocs.app/integrations/webhooks): The usedocs webhook integration sends signed events for published articles, proposed edits, new drafts, handoffs, and leads, with retries and a delivery log. ## Switch to usedocs - [Switch to usedocs](https://usedocs.app/migrate/): Move a help center from Zendesk, Intercom, Notion, GitBook, or any docs site, with a redirect for every old link. - [Migrate a help center from any docs site](https://usedocs.app/migrate/any-docs-site): Move a help center or docs site to usedocs from its public URL: Mintlify, Docusaurus, Help Scout Docs, Document360, or your own. Every page becomes an article and every old path a redirect. - [Migrate from GitBook to usedocs](https://usedocs.app/migrate/gitbook): How to move GitBook docs to usedocs: import a space with the GitBook API to keep its groups, or import the published site to keep old links working with redirects. - [Migrate from Intercom Articles to usedocs](https://usedocs.app/migrate/intercom): How to move an Intercom help center to usedocs: import published articles with an access token or from the public site, keep old links working, and keep Intercom for chat if you like. - [Move a help center from Notion to usedocs](https://usedocs.app/migrate/notion): Running your help center out of Notion? How to import Notion pages into usedocs as draft articles, what comes across, and how to keep links working if your Notion pages were public. - [Migrate from Zendesk Guide to usedocs](https://usedocs.app/migrate/zendesk): How to move a Zendesk Guide help center to usedocs: import published articles by API or from the public site, keep every old link working with redirects, and switch your domain. ## Capabilities - Code to docs: merged pull requests and releases become proposed edits to the articles they affect, with the change as evidence; live articles are checked against the code on a schedule. - Customers to docs: unanswered questions, "not helpful" votes, and imported tickets (Zendesk, Intercom, Help Scout, Crisp, Plain, HubSpot, CSV) become ranked gaps with drafted articles. - One review queue for both loops; version history on every article. - Hosted help center: docs layout, custom domain or subfolder, translations into 4 extra languages on Growth, private collections (magic links, shared password, or JWT), Markdown copy of every page, llms.txt, and a Copy page menu for ChatGPT, Claude, Perplexity, and Cursor. - Assistant on the help center and in a widget: answers with a link to the source, refuses when the docs are silent, hands off by email, Slack, Discord, Teams, or signed webhooks. - Imports from any docs site, Zendesk Guide, Intercom, GitBook, Notion, and OpenAPI, with redirects. - Answer API for tickets and agent workflows, and MCP servers for Claude, Cursor, and other agents: see Developers above. ## Learn - [Documentation Drift: What It Is and How to Catch It](https://usedocs.app/learn/documentation-drift): Documentation drift is when your docs slowly stop matching your product. What causes it, what it costs a small SaaS team, how to spot it, and how to stop it without a docs team. - [How to Keep a Help Center Up to Date When You Ship Every Week](https://usedocs.app/learn/keep-help-center-up-to-date): A practical routine for keeping a SaaS help center accurate: what to do on every release, who owns what, how often to review, what to update first, and what to automate. - [How to Find Outdated Help Articles: 6 Checks That Work](https://usedocs.app/learn/find-outdated-help-articles): Six checks for finding help center articles that no longer match your product, from the changelog and tickets to traffic and the code itself, plus how to decide what to fix first. - [Docs Pull Request Checklist: Make Docs Part of Done](https://usedocs.app/learn/docs-pull-request-checklist): A pull request checklist that keeps customer docs in step with code: which changes need a docs update, a copyable GitHub template, who writes the update, and how to keep it from becoming a checkbox. - [Docs Gap Analysis: Find What's Missing From Your Help Center](https://usedocs.app/learn/docs-gap-analysis): How to find the questions your help center doesn't answer: where gaps show up, a gap analysis you can run in an afternoon, how to rank what to write first, and how to keep finding gaps. - [AI Support Chatbot Guide for SaaS Teams](https://usedocs.app/learn/ai-support-chatbot): How to launch an AI support chatbot that answers from your docs, help center, or knowledge base, cites the source, hands off what it can't answer, and stays accurate after you ship. - [How to Train an AI Chatbot on Your Documentation](https://usedocs.app/learn/train-chatbot-on-documentation): Train an AI chatbot on your docs the way that works: retrieval, not fine tuning. Pick the source, structure pages for retrieval, test on real tickets, handle API docs, and keep it current. - [What Is an AI Support Agent? Definition and Launch Guide](https://usedocs.app/learn/what-is-an-ai-support-agent): What an AI support agent is, how it differs from a chatbot, what it should handle first, what it should never handle alone, how to judge one, and how pricing usually works. - [AI Customer Support With Citations: Why and How](https://usedocs.app/learn/ai-customer-support-with-citations): Why every AI support answer should link its source, what citations reveal about your docs, where they go wrong, what to do when no source exists, and how to keep cited pages correct. - [AI Chatbot vs Knowledge Base: Which Do You Need?](https://usedocs.app/learn/ai-chatbot-vs-knowledge-base): An AI chatbot and a knowledge base do different jobs. When you need articles, when you need a chatbot, why a chatbot without a knowledge base is a liability, and how to run both. - [Help Center vs Knowledge Base vs Docs Site: Which Does a SaaS Need?](https://usedocs.app/learn/help-center-vs-knowledge-base-vs-docs): The difference between a help center, a knowledge base, and a docs site, who each is for, which one a small SaaS needs first, and how they fit together. - [llms.txt Guide: What It Is and What to Put in It](https://usedocs.app/learn/llms-txt-guide): What llms.txt is, what to include, how it differs from robots.txt and sitemap.xml, an example file, and how to keep it accurate so AI systems describe your product correctly. More guides: https://usedocs.app/learn/ ## Help article templates - [Help article templates](https://usedocs.app/templates/): Copyable templates for the articles every SaaS help center needs, each with a filled example. - [Account and login article template](https://usedocs.app/templates/account-and-login-article): A copyable account and login help article template: signing in, resetting a password, two step verification, changing an email, and inviting or removing teammates, with clear escalation for locked accounts. - [API error reference template](https://usedocs.app/templates/api-error-reference): A copyable API error reference template: every error code with its HTTP status, what it means, the common causes, and how to fix it, plus the response format developers will see. - [Billing FAQ template](https://usedocs.app/templates/billing-faq): A copyable billing FAQ template for SaaS: plans, changing or cancelling, invoices and receipts, refunds, and taxes, answered plainly with one source of truth for prices. - [Getting started guide template](https://usedocs.app/templates/getting-started-article): A copyable getting started guide template for SaaS products: what goes in it, a filled example, and the mistakes that make quick starts fail new customers. - [Integration setup guide template](https://usedocs.app/templates/integration-setup-guide): A copyable integration setup guide template: what the integration does, what syncs in which direction, connection steps, what to expect after connecting, and how to disconnect. - [Known issues page template](https://usedocs.app/templates/known-issues-page): A copyable known issues page template: what's affected, who it affects, the workaround, and when it was last updated, so customers stop reporting the same bug and support has one link to send. - [Release notes template](https://usedocs.app/templates/release-notes): A copyable release notes template for SaaS changelogs: lead with what customers can do now, group by new, improved, and fixed, link the updated help articles, and skip internal changes. - [Troubleshooting article template](https://usedocs.app/templates/troubleshooting-article): A copyable troubleshooting article template: describe the symptom, list causes from most to least common, give a fix for each, and say what to send support if nothing works. ## Blog - [Blog](https://usedocs.app/blog/): How small SaaS teams keep a help center accurate as the code changes. - [AI Support Pricing: Per Resolution vs Flat Plans (2026)](https://usedocs.app/blog/ai-support-pricing-per-resolution-vs-flat): How AI support agents are priced in 2026: per resolution (Intercom Fin, Zendesk, Help Scout, Featurebase) vs flat plans, with worked monthly costs at 300, 1,000, and 2,000 AI answers. - [Document360 Pricing (2026): How Quotes Work](https://usedocs.app/blog/document360-pricing): Document360 doesn't publish prices. What drives a Document360 quote, what every plan includes, questions to ask sales, and transparent alternatives for small SaaS teams. - [The First 15 Articles Every B2B SaaS Help Center Needs](https://usedocs.app/blog/first-help-center-articles-for-saas): Starting a help center? These are the 15 articles to write first, grouped by what customers ask: getting started, account and billing, core workflows, integrations, and troubleshooting. - [GitBook Pricing (2026): Per Site, Per User, and AI Credits](https://usedocs.app/blog/gitbook-pricing): GitBook pricing explained: a $0 tier for one user, Essential at $65 per site/mo billed yearly, Ultimate at $249 per site/mo billed yearly, plus $12/user/mo. What each includes, AI credits, and worked totals for small teams. - [Help Scout Pricing (2026): Plans, Docs, and AI Answers](https://usedocs.app/blog/help-scout-pricing): Help Scout costs $25/user/mo on Standard, is free for up to 5 users, and charges $0.75 per AI Answers resolution. What each plan includes and worked monthly totals. - [Intercom Fin Pricing (2026): What You'll Actually Pay](https://usedocs.app/blog/intercom-fin-pricing): Intercom Fin costs $0.99 per outcome on top of seats from $29/seat/mo. How outcomes are counted, worked monthly costs at real volumes, and how to estimate your bill. - [Mintlify Pricing (2026): Starter, Pro, and AI Credits](https://usedocs.app/blog/mintlify-pricing): Mintlify pricing explained: a free Starter plan, Pro at $450/mo billed yearly with 10,000 AI credits, how assistant answers use credits, overage costs, and who each plan fits. - [9 SaaS Help Center Examples Worth Copying (2026)](https://usedocs.app/blog/saas-help-center-examples): Nine real SaaS help centers, from Plausible and Linear to Kit and Lemon Squeezy, and the specific pattern worth copying from each for your own help center. - [Should Your Support Bot Say “I Don't Know”?](https://usedocs.app/blog/should-support-bots-say-i-dont-know): Why an AI support assistant should refuse when your docs don't cover a question, what a good refusal looks like, how to tune when it refuses, and how refusals become your best list of missing docs. - [Tools That Keep Docs in Sync With Code (2026)](https://usedocs.app/blog/tools-that-keep-docs-in-sync-with-code): The tools that update documentation when code changes, compared honestly: Ferndesk, HappySupport, Promptless, Mintlify, Swimm, and usedocs. What triggers updates, where docs live, pricing, and fit. - [What “Was This Helpful?” Votes Tell You (and What to Do With a No)](https://usedocs.app/blog/was-this-helpful-votes): Article feedback votes are the cheapest docs signal you have. What a “no” usually means, how to ask the follow up question, how to read the numbers, and how to turn votes into fixes. - [Zendesk Pricing for Help Centers and AI Agents (2026)](https://usedocs.app/blog/zendesk-help-center-pricing): Zendesk Suite costs $55/agent/mo billed yearly per agent, with Zendesk Guide included and a few automated resolutions per agent. What each plan includes, what extra AI resolutions cost, and worked monthly totals. - [How to Add a Cited Support Widget to Your Docs Site](https://usedocs.app/blog/add-cited-support-widget-to-docs): A practical walkthrough: import your docs, test ten real questions, embed one script tag, and open the help center from the widget header, without inventing answers. - [llms.txt Adoption on SaaS Docs: 2026 Study Framework](https://usedocs.app/blog/llms-txt-adoption-saas-docs-2026): A transparent method to measure llms.txt adoption on SaaS docs sites in 2026: scoring rubric, sample frame, free tools, and honest citation of results. - [Turn Unanswered Support Questions into Help Articles](https://usedocs.app/blog/turn-unanswered-questions-into-help-articles): Missed chatbot questions are a writing queue, not a failure. Group them, draft with a human approve step, and publish so the next visitor gets a sourced answer. - [Why Docs Chatbots Hallucinate (and How to Stop Them)](https://usedocs.app/blog/why-docs-chatbots-hallucinate): Docs chatbots invent endpoints, prices, and setup steps when retrieval is weak. Why it happens, how to test it, and why cited refusal beats a wrong answer. ## Comparisons - [Compare](https://usedocs.app/compare/): usedocs next to Ferndesk, Mintlify, Zendesk, GitBook, Intercom Fin, and other help center and support tools. - [Archbee Alternative for SaaS Help Centers (2026)](https://usedocs.app/compare/archbee): Archbee vs usedocs: a docs portal for product and API docs with GitHub sync vs a help center that drafts edits from merged PRs and articles from customer questions, with a cited assistant. - [Docusaurus Alternative for SaaS Help Centers (2026)](https://usedocs.app/compare/docusaurus): Docusaurus vs usedocs: a free docs as code static site you build and host vs a hosted help center that drafts edits from merged PRs and articles from customer questions. - [Featurebase Alternative for SaaS Help Centers (2026)](https://usedocs.app/compare/featurebase): Featurebase vs usedocs: an all in one feedback and support suite priced per seat and per AI resolution vs a help center that keeps itself accurate, on one flat plan. - [Ferndesk Alternative (2026)](https://usedocs.app/compare/ferndesk): Ferndesk vs usedocs for SaaS help centers: docs that follow your code, drafts from unanswered customer questions, cited answers, pricing, and fit. - [HappySupport Alternative (2026)](https://usedocs.app/compare/happysupport): HappySupport vs usedocs for SaaS help centers: update proposals from code, drafts from customer questions, recorded guides, cited answers, pricing, and fit. - [HelpDocs Alternative for SaaS Help Centers (2026)](https://usedocs.app/compare/helpdocs): HelpDocs vs usedocs: a simple knowledge base with credit based AI vs a help center that drafts its own updates from your code and customer questions, on one flat plan. - [Helpjuice Alternative for Small SaaS Teams (2026)](https://usedocs.app/compare/helpjuice): Helpjuice vs usedocs: a highly customizable knowledge base with AI from $449/mo vs a help center that keeps itself accurate from your code and customer questions, for $99/mo. - [KnowledgeOwl Alternative for SaaS Help Centers (2026)](https://usedocs.app/compare/knowledgeowl): KnowledgeOwl vs usedocs: a flexible knowledge base priced per author with AI credits vs a help center that drafts its own updates from code and customer questions, on one flat plan. - [Promptless Alternative (2026)](https://usedocs.app/compare/promptless): Promptless vs usedocs: an agent that drafts updates to the docs platform you already use vs a help center that maintains itself from code and customer questions and answers customers. - [ReadMe Alternative for SaaS Help Centers (2026)](https://usedocs.app/compare/readme): ReadMe vs usedocs: a developer hub built around an interactive API reference vs a customer help center that drafts edits from merged PRs and articles from customer questions. - [Swimm Alternative for Customer Docs (2026)](https://usedocs.app/compare/swimm): Swimm vs usedocs: internal engineering docs and codebase understanding vs a customer help center that drafts edits from merged PRs and articles from customer questions. - [Chatbase Alternative for Docs Teams (2026)](https://usedocs.app/compare/chatbase): Chatbase vs usedocs for SaaS support: credit pricing vs one flat plan, cited answers from your docs, and drafts for the questions your docs miss. - [Crisp Alternative for SaaS Help Centers (2026)](https://usedocs.app/compare/crisp): Crisp vs usedocs: a shared inbox and live chat vs a SaaS help center that turns your conversations into drafted articles and follows your code. - [CustomGPT Alternative for Docs Teams (2026)](https://usedocs.app/compare/customgpt): CustomGPT vs usedocs: enterprise document Q&A vs a SaaS help center that answers with sources, drafts missing articles, and follows your code. - [DocsBot AI Alternative for Docs Teams (2026)](https://usedocs.app/compare/docsbot): DocsBot AI vs usedocs: a docs chatbot with credit plans vs a SaaS help center that answers with sources, drafts missing articles, and follows your code. - [Document360 Alternative for Small SaaS Teams (2026)](https://usedocs.app/compare/document360): Document360 vs usedocs: a knowledge base platform vs a SaaS help center that drafts edits from merged PRs and articles from unanswered customer questions. - [GitBook Alternative for Docs + Support Teams (2026)](https://usedocs.app/compare/gitbook): GitBook vs usedocs: a polished docs platform vs a SaaS help center that drafts edits from merged PRs and articles from unanswered customer questions. - [Help Scout Alternative for SaaS Help Centers (2026)](https://usedocs.app/compare/helpscout): Help Scout vs usedocs: a friendly shared inbox with Docs vs a SaaS help center that turns your conversations into drafted articles and follows your code. - [Inkeep Alternative for Developer Docs AI (2026)](https://usedocs.app/compare/inkeep): Inkeep vs usedocs: AI search for developer docs vs a SaaS help center that answers with sources, drafts missing articles, and follows your code. - [Intercom Fin Alternative for Docs-Led Support (2026)](https://usedocs.app/compare/intercom-fin): Intercom Fin vs usedocs: an AI agent inside the Intercom suite vs a SaaS help center that drafts its own updates from code and customer questions. - [Mendable Alternative for Docs Q&A (2026)](https://usedocs.app/compare/mendable): Mendable vs usedocs: docs Q&A for developer products vs a SaaS help center that answers with sources, drafts missing articles, and follows your code. - [Mintlify Alternative for Docs + Support Teams (2026)](https://usedocs.app/compare/mintlify): Mintlify vs usedocs: a developer docs portal vs a SaaS help center that drafts edits from merged PRs and articles from unanswered customer questions. - [SiteGPT Alternative for Docs Teams (2026)](https://usedocs.app/compare/sitegpt): SiteGPT vs usedocs: a website chatbot built for page volume vs a SaaS help center that answers with sources, drafts missing articles, and follows your code. - [Zendesk Help Center Alternative for Docs Teams (2026)](https://usedocs.app/compare/zendesk): Zendesk Help Center vs usedocs: a helpdesk knowledge base vs a SaaS help center that drafts edits from merged PRs and articles from customer questions. ## Head to head - [Compare](https://usedocs.app/compare/#head-to-head): Neutral guides for choosing between two other help center and docs tools. - [Document360 vs GitBook (2026): Knowledge Base or Docs Platform?](https://usedocs.app/compare/document360-vs-gitbook): Document360 vs GitBook compared: knowledge base workflows and versioning vs a visual docs editor with Git sync, AI features, and pricing (custom quotes vs $65 per site/mo billed yearly). - [Docusaurus vs Mintlify (2026): Self Hosted or Managed Docs?](https://usedocs.app/compare/docusaurus-vs-mintlify): Docusaurus vs Mintlify compared: free open source docs you build and host vs a managed docs as code platform, with API references, AI, effort, and real cost. - [Ferndesk vs Mintlify (2026): Help Center or Developer Docs?](https://usedocs.app/compare/ferndesk-vs-mintlify): Ferndesk vs Mintlify compared: an AI help center that maintains itself from your code and tickets vs a developer docs platform with docs as code, plus pricing and fit. - [GitBook vs Mintlify (2026): Which Docs Platform Fits?](https://usedocs.app/compare/gitbook-vs-mintlify): GitBook vs Mintlify compared: editing, Git workflows, API references, AI features, and pricing ($65 per site/mo billed yearly vs $450/mo billed yearly for Pro), with a clear verdict for each kind of team. - [Help Scout vs Intercom (2026): Help Center, Inbox, and AI](https://usedocs.app/compare/help-scout-vs-intercom): Help Scout vs Intercom compared for small SaaS teams: shared inbox with Docs vs Messenger first suite, AI Answers at $0.75 vs Fin at $0.99, and seat pricing. - [Mintlify vs ReadMe (2026): Which Is Better for API Docs?](https://usedocs.app/compare/mintlify-vs-readme): Mintlify vs ReadMe compared for API documentation: docs as code vs an interactive developer hub, AI features, $0 Starter plans, and Pro pricing ($450/mo billed yearly vs $250/mo billed yearly). - [Notion vs GitBook for Documentation (2026)](https://usedocs.app/compare/notion-vs-gitbook): Notion vs GitBook for docs: an all purpose workspace with public pages vs a dedicated docs platform with Git sync, search, AI, custom domains, and pricing. - [Zendesk vs Intercom for Help Centers and AI Support (2026)](https://usedocs.app/compare/zendesk-vs-intercom): Zendesk vs Intercom compared for help centers and AI answers: seat prices, Fin at $0.99 per outcome vs Zendesk automated resolutions, and which fits which team. ## Free tools - [Free tools index](https://usedocs.app/tools/): Free tools for SaaS help centers and docs: gap and drift checks, AI readiness, llms.txt, schema, and AI support cost comparisons. - [AI Readiness Checker](https://usedocs.app/tools/aeo-audit): Check whether search engines and AI crawlers can discover, understand, and cite your website. Audit robots.txt, llms.txt, schema, and core SEO signals. - [Broken Link Checker](https://usedocs.app/tools/broken-links): Scan any website or documentation page for broken links and dead URLs. Free broken link checker with no signup. - [Document Chat](https://usedocs.app/tools/chat-with-document): Upload a PDF, DOCX, or text file and start a free document chat. Get cited answers grounded in your file with no signup. - [FAQ Generator](https://usedocs.app/tools/faq-generator): Generate useful FAQ questions and answers from any URL. Copy the FAQ content, HTML, and optional FAQPage JSON-LD. - [Documentation Gap Analysis](https://usedocs.app/tools/gap-audit): Run a documentation gap analysis to find important user questions your docs do not answer. Free docs gap audit. - [llms.txt Generator](https://usedocs.app/tools/llms-txt): Create a clear llms.txt file that points AI crawlers to your most important public pages. Free generator with no signup. - [Meta Tag Generator](https://usedocs.app/tools/meta-tags): Generate SEO title, meta description, Open Graph, and Twitter Card tags with a live preview. Copy ready-to-use HTML. - [robots.txt Generator & Tester](https://usedocs.app/tools/robots-txt): Generate and test robots.txt rules for search engines and AI crawlers, including GPTBot, ClaudeBot, and PerplexityBot. - [AI Support ROI Calculator](https://usedocs.app/tools/roi-calculator): See how many hours a month you get back when your docs answer repeat support questions, and when usedocs pays for itself. Free calculator. - [FAQ Schema Generator](https://usedocs.app/tools/schema-generator): Generate valid FAQPage JSON-LD, plus Article, Organization, and Product schema. Copy structured data ready for your page. - [Sitemap Checker & Finder](https://usedocs.app/tools/sitemap-finder): Check and find XML sitemaps from robots.txt and common paths. Validate sitemap structure and count discovered URLs. - [Token Calculator](https://usedocs.app/tools/token-calculator): Calculate tokens for any text and estimate LLM API costs across models and monthly message volume. Free browser-based tool. - [Documentation Debt Quiz](https://usedocs.app/tools/docs-debt-quiz): Five questions to score your documentation debt: how often articles get updated, where answers live, missing docs, screenshots, and AI answers. - [OpenAPI Validator](https://usedocs.app/tools/openapi-validator): Paste an OpenAPI 3 JSON document and check its structure before you publish API docs: info, paths, operations, responses, and components. - [AI Support Cost Calculator](https://usedocs.app/tools/ai-support-cost-calculator): Compare the monthly cost of AI customer support for your seats and volume: Intercom Fin, Zendesk, Help Scout AI Answers, Featurebase, Ferndesk, and usedocs. - [Help Center Audit](https://usedocs.app/tools/help-center-audit): Score your help center on search, contact options, topic coverage, dates, schema, llms.txt, and broken links. Free, no signup. - [Docs Drift Checker](https://usedocs.app/tools/docs-drift-checker): Compare your changelog with your help center. See which recent product changes your help articles mention and which we couldn't find. - [Help Article Checker](https://usedocs.app/tools/help-article-checker): Check a help article's readability: reading level, long sentences, passive voice, steps, headings, and whether the answer comes first. Runs in your browser. - [Release Notes Generator](https://usedocs.app/tools/release-notes-generator): Turn commit messages and pull request titles into customer facing release notes: new, improved, and fixed, with internal changes left out. Free. - [Help Article Generator](https://usedocs.app/tools/help-article-generator): Draft a help center article from your notes, using proven outlines for getting started guides, troubleshooting, billing FAQs, and more. Free. - [Support Question Clusterer](https://usedocs.app/tools/support-question-clusterer): Paste customer support questions and group them by topic, largest first, each with a suggested help article title. Free, nothing stored. ## Optional - [Privacy policy](https://usedocs.app/privacy): How usedocs handles data and privacy. - [Terms of service](https://usedocs.app/terms): Terms for using usedocs.app.